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TWC just sucks as a Business ISP

I have been getting the run around on issue(s) for going on a week now. Nobody in the organization (technical, managerial, national accounts sales) want to take ownership. They fling me around from group to group.

Escalations to management are repaid with petty slowdown/refusals of support on other issue by folks working for that management tree. Internal paperwork issues are treated by the nation accounts teams as oh-wells.

Note: My company is not small. We have hundreds of broadband sites through TWC and use them for pipes for our main facilities.

They do not deserve to survive a competative business market. They woud not be able to act as they do in a competative business market.

Never Choose TWC (Time Warner Cable) as a Business ISP

You will regret it.


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